Gateway for e-shops

    AI for e-shops: customer support and content without risk to customer data

    An e-shop answers customers, writes product descriptions and handles complaints every day. AI speeds this up – as long as customer names, addresses and orders don't leave without control. FutuGen AI Gateway takes care of that.

    Start freeDemo: sample e-shop Arrange a pilot

    CZK 100 to try it out, no card needed, then you pay only for usage (no monthly fee). Your employees then use the chat at chat.futugen.com.

    Demo without registration: sample (synthetic) data, 2 hours, read-only with limited chat.

    Where AI helps an e-shop

    • Draft replies to customers and complaint handling.
    • Product and category descriptions and marketing copy.
    • Translations for foreign markets.
    • Summaries of reviews and recurring complaints.

    Customer data stays safe

    Gateway de-identifies customer names, addresses, phone numbers and e-mails before anything goes to an external model. Data-class rules decide what may go to which model, and the audit log shows who used which model and when. Developers can connect their own apps to the models through one API.

    Costs that follow the season

    With no monthly fee you pay only for actual usage – more in peak season, less outside it. Set budgets separately for support, marketing and development. You can start free: after sign-up you get CZK 100 to try it out, then you pay only for actual usage from prepaid credit in CZK – no monthly fee. Larger teams can choose plans with their own (dedicated) instance from CZK 4,900 per month excl. VAT. Invoices are Czech, with company ID and VAT ID.

    Try a sample e-shop

    The demo includes a sample e-shop with synthetic data – no registration, 2 hours, read-only. Your team then uses the chat at chat.futugen.com.

    Start in minutes

    Start freeDemo: sample e-shop Arrange a pilot

    CZK 100 to try it out, no card needed, then you pay only for usage (no monthly fee). Your employees then use the chat at chat.futugen.com.

    FAQ

    Can we connect it to our e-shop?

    Your own apps connect to the models through Gateway's single API. We'll discuss the specific integration with your platform during a pilot.

    Is it suitable for a small e-shop?

    Yes. The Start plan has no monthly fee and includes 5 users; after sign-up you get CZK 100 to try it out, then you pay from prepaid credit only for usage.

    Which models can we use?

    GPT-5, Claude, Gemini, Mistral and local models – as you allow. OpenAI, Anthropic and Google models are available through FutuGen's company accounts, so you don't need your own.

    Where is customer data?

    The hosted instance runs in the EU, on Google Cloud in Frankfurt (europe-west3). Personal data is de-identified before anything goes to external models.